Results Based Accountability Barnstorming: Measuring How We Make a Difference

ImageIn September, Results-Based Accountability™ founder Mark Friedman brought three days of training and policy discussion to Vermont nonprofits, state agency leaders, legislators, and funders. Friedman worked closely with Con Hogan and the Vermont Agency of Human Services in the early 2000’s to develop RBA and apply it via the AHS Community Profiles and Scorecard.

During his September visit, he shared his framework that targets both qualitative and quantitative measures to help “turn the curve” on population level and performance level issues.  He provided guidance and hands-on exercises to identify and work towards population-level results and to answer RBA’s three program level performance measurement questions:

  • How much did we do?
  • How well did we do it?
  • Is anyone better off?

Friedman spent three jam-packed days showing Vermont state agencies, other funders and nonprofit leaders how to apply the RBA model and begin to “turn the curve” on important state issues.

  • DAY 1, RBA 101 – RBA basic training for 250 participants
  • DAY 2, RBA 201 – Applying the RBA framework for program performance measures for 100 participants.
  • DAY 3, Policy Meeting Building a culture of performance management across Vermont’s human services system, for a group of 30-35 leaders from AHS, the VT legislature, nonprofit agencies, and philanthropic organizations.

The training days were enthusiastically received, and contribute to growing efforts to create a “culture of accountability” throughout Vermont state government, the non-profit sector, and funders.

The Lamoille Family Center initiated Mark’s visit, and partnered with the Agency of Human Services, Benchmarks for a Better Vermont, Common Good Vermont, the United Ways of Vermont, Flint Springs Associates, the A.D. Henderson Foundation, the Vermont Community Foundation, and the Marks Family Foundation to plan and deliver an outstanding training experience. Further RBA training will be part of Common Good Vermont’s Vermont Nonprofit Conference in March 2013.

You can download RBA training and related materials here.

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